This is a managed services company that has grown 25% per year! They have won several awards including "Top 10 Small Business" and "Best Places to Work". They support over 130 clients in the Kansas City area. This company prides itself on world-class support that they provide to their customers. They are a truly community minded company and employees are strongly encouraged to do 3 hours of community service work per quarter. This truly learning environment will support your certifications and desire one or more of the following: A+, Network+, Microsoft PC Certification (MCSA 2003 or MCTS Server 2008), Security+, Microsoft Server, CCNA
The ideal candidate will have the opportunity to work in a fast paced environment working with bleeding edge technology. The ideal candidate will bring solid Microsoft experience to the table including Windows Server and Exchange. This role offers excellent variety in that not only will it involve guiding client companies through their technology challenges but will serve as "Project Manager" for any required technology refreshes. This is an escalation position so could require local travel to client sites when issues can't be resolved remotely.
The Sr. Systems Administrator is responsible for providing world-class IT support for our customers in a variety of ways, including addressing desktop, server, and networking issues; recommending proactive solutions for how customers can improve technology performance, and by effectively communicating with customers in all situations. This person will be considered a leader in the company and should be available for guidance and mentoring of junior level staff.
Essential Skills and Attributes :
Demonstrated extensive PC and Microsoft Server Support knowledge and experience working with Exchange and SQL preferred;
Extensive knowledge of commonly-used concepts, practices, and procedures regarding IT and providing Customer focused PC and Microsoft Server Support, and demonstrated networking experience including working with Cisco switches and firewalls;
Demonstrated strong oral communication skills, organization, facilitation, and communication and presentation skills along with a high degree of initiative, motivation and enthusiasm;
Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to thrive within a fast-paced, high pressure environment, and ability to perform effectively without supervision and within established time limits and ongoing deadlines and excellent problem solving ability;