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Hub Technology Group
Posted on Jun 27
Hub Technology Group has been engaged again by a loyal client that is seeking to grow their internal Delivery Services team. This SaaS based organization services multiple industries to help them grow their own portfolio.
responsibilities include; planning, conducting and directing the analysis of complex business problems to be solved with business process enhancements or automated systems. This individual will provide business and technical assistance in identifying, evaluating, documenting and developing systems, processes and procedures. The selected individual may lead cross-functional linked teams. The BA shall be capable of managing multiple projects and lead teams to success.
The candidate will need to be able to wear multiple hats and balance project responsibilities with those of a Business Analyst and Project Manager. You will work closely with product management, engineering, operations, client services and customers to capture and analyze relevant data. The expectation is that you will couple your analysis with a recommended course of action for process improvement.
Elicit requirements by interviewing customers, stakeholders, reviewing existing business documentation, and documenting existing processes and systems
Work with business operations to improve the quality of service delivery
Draft use cases/user stories
Analyze & Model Business processes
Produce Workflow diagrams & wireframes
Coordinate with various constituencies including management, business owners and product managers to define, implement and track key success metrics
Identify, assign, and track all tasks which are required for successful completion of the project
Compile business requirements documents including process flow diagrams
3-5 years of experience in Business Analysis, Product Management, and Project Management
Functional Design and Technical Design Skills
Project Management Skill Set
Strong technical skill set (SQL, database design & development)
Working knowledge of SDLC, Agile practices and project management skills
Essential experience includes hands on project management experience and strong organizational skills.
Experience in a variety of business functions including Customer Services, Sales, Marketing, Accounting and professional services considered a strong plus.
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