Senior Crisis Management Analyst
The Crisis Management (Critical Event Management) Analyst Senior would support and report to the Business Continuity and Critical Event Manager. The individual will work closely with Internal customers, management, and information technology teams to support the global Business Continuity and Critical Event programs. The candidate must be well-rounded with proven business continuity and Crisis management expertise along with strong communication and project management skills.
Key responsibilities of this role include, but are not limited to:
•Guide and assist the creation, testing, and maintenance of business continuity BIA, BC plans and Crisis Management Plans, Playbooks etc.
•Maintains Program lifecycle planning including completion of Business Continuity and Crisis Management Plans.
•Coordinate and conduct BIAs and BCPs, Scenarios workshops, tabletop exercises with business units •Provide support for development and delivery of training on business continuity and crisis management.
•Partner and facilitate with the business units and management on a quarterly/annual base on testing of plans and playbooks.
•Perform business continuity, Crisis risk/impact assessments and track and report progress on, or achievement of risk reduction activities.
•Support development and maintenance of policies, standards, procedures, guidelines and assist the Business continuity and Critical event Manager with developing and maintaining KPIs, KRIs and KCIs, Scorecard, Heat map, and Executive Dashboard. Performance metrics; compile and deliver regular and ad-hoc reports and briefings to management, business and technology risk owners, and other audiences, as needed.
•Documentation of Crisis event in Archer. Providing minutes for BC/CM meetings.